Master Trainers

The TIA QuEST Forum sanctions individuals as TL 9000 Master Trainers when they meet certain qualifications defined in the Master Trainer Qualification Procedure. A person must meet the following and more to qualify as a Master Trainer:

• Significant experience in the telecom/communications industry
• Fluent in English and can converse with the TIA QuEST Forum Subject Matter Experts without a translator
• Completed the 3-step Train-the-Trainer Program and passed all exams
• Successfully led the auditing or implementation course for a TIA QuEST Forum selected training provider

Master Trainers

The following people are TL 9000 Master Trainers

• Woobyung Chae – Bizpeer
• Lt. CoL. Yash Pal – BSI Group India Pvt Ltd
• Peter Rigby – Bywater Excel – UK
• Jawad Khalid – Etisalat Academy
• Jacky Yeung – HKQAA
• William Wong – HKQAA
• Hisahiro Yoshizaki – Technofer
• Isao Uchida – Technofer

Supervisory Master Trainers

The following Supervisory Master Trainers approve Master Trainers when they meet the criteria described in the Master Trainer Qualification Procedure.

• Sheronda Jeffries - Cisco
• Ken Koffman - TIA QuEST Forum
• Dave Sanicola- The Desara Group
• Karen Rawson - The Desara Group
• Alan Rutherford - Bywater Excel