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Resource List


TIA QuEST Forum provides comprehensive materials, presentations, references and documents to assist beginners and advanced users of the TL 9000 quality management system.

Audit-Related Documents
Case Studies and Testimonials
Certification Bodies
Anonymous Post-Audit Feedback
FAQs from Contact Us
FAQs for Beginners
FAQs for Experienced Users
FAQs - TL 9000 Explanations
FAQs on General Availability
Handbooks - Measurements
Handbooks - Requirements
Jump Start Mentor Program
Performance Data Reports (PDRs)
Category Tables
Registrars (Certification Bodies)
Standard Outage Template System (SOTS)
Supplemental Measurements Library
TL 9000, Comparison with other standards
TL 9000, Industry Reports
TL 9000, Registration Documents
TL 9000, Sample Contract Language
Archives

Audit Related Documents

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Case Studies and Testimonials

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Certification Bodies

  • Qualification and Experience Requirements for TL 9000 Registrar Auditors (PDF,168KB)
  • TL 9000 Requirements for Conducting an e-Audit (Included in Code of Practice) (PDF,275KB)
  • Certification Body Quarterly Data Submission (PDF, 191KB)

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Handbooks-Measurements

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Handbooks-Requirements

  • Changes from Release 6.2 to Release 6.3 (PDF,261kB)
  • Requirements Handbooks - Guidance Documents
    • Guidance for Communication with Customers (HTML, 7KB)
    • Migration Path, Audit Days, and Requirements Origin (PDF,18KB)
    • Registration Guidance (HTML, 8KB)
    • Requirements Origin Release 6.3 (PDF,100KB)
    • Set Up and Operation of a Design Process Measurement System (PDF,178KB)
    • TL 9000 Accreditation Body Implementation Requirements R5.1 (PDF,118)
    • TL 9000 Security Resources Guidance (PDF, 271KB)
    • TIA QuEST Forum Sustainability Assessment Model (PDF, 281KB)

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Performance Data Reports (PDR's)

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Category Tables

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Standard Outage Template System (SOTS)

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Supplemental Measurements Library

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TL 9000, Comparison with other standards

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TL 9000, Industry Reports

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TL 9000, Registration Documents

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TL 9000, Sample Contract Language

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Supplier to Service Provider Metrics Request Letter
  • Template - Supplier to Service Provider Metrics Request Letter (DOC,17.5KB)

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