TRAINING
- Overview
- Providers
- For Leaders
- For Auditors
- For Organizations and Individuals
- Delta Training
- e-learning
Table of Courses
Course Name |
Delivery |
Duration |
Price* |
Best Suited for |
|
TL 9000 Release 4.0 |
Instructor-led |
2 hours |
$2800/course |
Senior Leaders |
|
TL 9000 Release 4.0 |
Instructor-led |
4 hours |
$2800/course |
Mid-management preparing to implement TL 9000 |
|
TL 9000 Release 4.0 |
Instructor-led |
3 days |
$1200/person |
Key implementers of TL 9000 |
|
TL 9000 Release 4.0 |
Instructor-led |
3 days |
$1200/person |
Individuals performing audits to TL 9000 (internal or third party) |
|
| TL 9000 Requirements Release 4.0 | Instructor-led | 1 Day | $540 Exam Fee: $125 |
This one day program provides an overview of Quest Forum and TL 9000 through exploration of the requirements and the registration process. | |
| TL 9000 Measurements Release 4.0 | Instructor-led | 1 Day | $540 Exam Fee: $125 |
This one day program provides an overview of the TL 9000 measurements and then covers each measurement in depth, starting with the common measurements and leading onto the Hardware, Outage, Software and Service Measurements for implementers and auditors of TL 9000 release 4.0. | |
TL 9000 Release 4.0 |
E-Learning |
6 hours |
$540/person |
Overview for individuals planning to attend Implementation or Audit Instructor-led courses, or gain understanding of TL 9000 |
|
TL 9000 Release 4.0 Measurements: Common and Hardware |
E-Learning |
2 hours |
$180/person |
Overview for individuals planning to attend Implementation or Audit Instructor led courses or gain understanding of the TL 9000 common and hardware measurements. |
|
TL 9000 Release 4.0 Measurements: Service |
E-Learning |
1 hour |
$90/person |
Overview for individuals planning to attend Implementation or Audit Instructor-led courses, or gain understanding of TL 9000 service measurements |
|
TL 9000 Release 4.0 Measurements: Software |
E-Learning |
2 hours |
$90/person |
Overview for individuals planning to attend Implementation or Audit Instructor led courses or gain understanding of the TL 9000 software measurements |
|
TL 9000 Release 4.0 Measurements: Outage |
E-Learning |
2 hours |
$180/person |
Overview for individuals planning to attend Implementation or Audit Instructor led courses or gain understanding of the TL 9000 outage measurements |
|
TL 9000 Release 4.0 Requirements Delta |
E-Learning |
3 hours |
$320/person |
Individuals currently on TL 9000 rel. 3.0/3.5, who need to understand the changes in rel. 4.0 |
|
TL 9000 Release 4.0 Measurements Delta |
E-Learning |
3 hours |
$320/person |
Individuals currently on TL 9000 rel. 3.0/3.5, who need to understand the changes in rel. 4.0 |
|
TL 9000 Release 4.0 |
E-Learning |
2 hours |
$90/person |
Anyone seeking a brief overview of |
|
* PRICING NOTE:
- Suggested maximum prices for public training courses
- Authorized Training Providers may set their own prices for all instructor-led courses
- Subject to changes due to fluctuations in currency exchange rates by international training providers
Contact QuEST Forum for information on e-learning volume discounts
