Handbook Guidance Documents

The TL 9000 Requirements Handbook refers to several guidance documents that are available online for easy reference and access by TL 9000 registrants, registrars and auditors, and Accreditation Bodies.
 

• TL 9000 Accreditation Body Implementation Requirements R3
  Requirements that accreditation bodies must satisfy in the process of accrediting registrar companies are defined here.
  
  
• Code of Practice for TL 9000 Registrars
  Defines QuEST Forum expectations of registrar companies and auditors.
  
  
• Registration Guidance
  Explains the expectations of TL 9000 registrants.
  
  
• Migration Path
  Guidance for organizations that are registered to other standards on moving to TL 9000.
  
  
• TL 9000 Auditor Time Revision 4
  Defines the minimum number of days an audit will require based on the size of the organization and the number of product categories. This revision is valid starting January 1, 2010.
  
  
• TL 9000 Auditor Time Revision 3
  remains valid until November 15, 2010
  
  
• Requirements Origin
  These documents define the source of the additional TL 9000 requirements beyond ISO 9001.
  Requirements Origin Release 2.5
  Requirements Origin Release 3.0
  Requirements Origin Release 4.0
  Requirements Origin Release 5.0
  
  
• ASRP for TL 9000 Certification
  Demonstrates an alternative method of TL 9000 certification to meet the needs of mature organizations.
  
  
• Guidance for Communication With Customers
  This guide helps organizations establish effective communication channels with customers.
  
  
• Qualification and Experience Requirements for TL 9000 Registrar Auditors
  Sets the minimum requirements for a TL 9000 auditor.
  
  
• Set Up and Operation of a Design and Development Process Measurement System
  Offers guidance in using measurements to help manage the design and development process.
  
  
• TL 9000 Requirements for Conducting e-Audits
  Defines the situations where electronic tools can the utilized in conducting a TL 9000 audit.