Handbook 4.0 Guidance Documents

The TL 9000 Requirements Handbook Release 4.0 refers to several guidance documents that are available online for easy reference and access by TL 9000 registrants, registrars and auditors, and Accreditation Bodies.
 

• TL 9000 Accreditation Body Implementation Requirements
  Requirements that accreditation bodies must satisfy in the process of accrediting registrar companies are defined here.
  
  
• The Code of Practice for TL 9000 Registrars defines QuEST Forum expectations of registrar companies and auditors and has been revised. The current document remains valid until January 1, 2009 when the new document must be used. The updated document is a combination of the previous Code of Practice document, Alert 03-005A and its associated white paper TL 18-03 on auditing the TL 9000 Measurements, Alert 05-007B on the TL 9000 Nonconformity Process, and new requirements for TL 9000 auditors to improve consistency in the preparation for and the execution of TL 9000 audits.
  • Current Code of Practice for TL 9000 Registrars - obsolete January 1, 2009
  • Revised Code of Practice for TL 9000 Registrars - can be used now.
• Registration Guidance
  Explains the expectations of TL 9000 registrants.
  
  
• Migration Path
  Guidance for organizations that are registered to other standards on moving to TL 9000 Release 4.0.
  
  
• TL 9000 Auditor Time (formerly Audit Days Table)
  Defines the minimum number of days an audit will require based on the size of the organization and the number of product categories and became effective January 1, 2008.
  
  
• Requirements Origin
  These documents define the source of the additional TL 9000 requirements beyond ISO 9001:2000.
  Requirements Origin Release 2.5
  Requirements Origin Release 3.0
  Requirements Origin Release 4.0
  
  
• ASRP for TL 9000 Certification
  Demonstrates an alternative method of TL 9000 certification to meet the needs of mature organizations.
  
  
• Guidance for Communication With Customers
  This guide helps organizations establish effective communication channels with customers.
  
  
• Qualification and Experience Requirements for TL 9000 Registrar Auditors
  Sets the minimum requirements for a TL 9000 auditor.
  
  
• Set Up and Operation of a Design and Development Process Measurement System
  Offers guidance in using measurements to help manage the design and development process.
  
  
• TL 9000 Requirements for Conducting e-Audits
  Defines the situations where electronic tools can the utilized in conducting a TL 9000 audit.